Current bench turnaround:

1-3 Business Days After Arrival

BUILT AT THE TECHREVIVE BENCH

MAIL-IN CONTROLLER REPAIR

Select your controller and tell us what is wrong. Our visual repair builder matches your repair tier to the problem areas you select, then helps you arrange your mail-in repair.

STICK DRIFT

BUTTON INPUTS

TRIGGERS AND BUMPERS

POWER AND CHARGING

CLEAR REPAIR PRICING

Tell us the problem. We will match the repair.

Choose your controller and select the areas that need attention. Your repair tier and price update automatically as you describe what is wrong.

START YOUR REPAIR

Review your repair, optional upgrades, and mail-in method before adding to cart.

HOW YOUR TIER IS MATCHED

  • One repair area

    Basic

    Starting at $29.99
  • Two repair areas

    Standard

    Starting at $44.99
  • Three or more repair areas

    Full Tech Revival

    Starting at $74.99

Multiple symptoms in the same repair area count once. Different affected areas determine your tier.

Sending two Joy-Cons? The builder applies pair pricing when both sides need repair.

Not sure what is wrong?

Choose Other / not sure in the configurator and describe what is happening.

PROBLEMS WE SERVICE

FROM DRIFT TO DEAD INPUTS

We repair common failures across sticks, buttons, triggers, charging systems, batteries, and other core controls.

STICK DRIFT

VIEW DETAILS

Unwanted movement, poor centering, or inconsistent joystick input.

COMMON SIGNS

  • Movement without touching the stick
  • Poor joystick centering
  • Inconsistent directional response

BUTTON FAILURES

VIEW DETAILS

Face buttons or directional inputs that stick, respond intermittently, or stop registering.

COMMON SIGNS

  • Inputs only work sometimes
  • Buttons feel stuck or unresponsive
  • Presses no longer register

TRIGGERS AND BUMPERS

VIEW DETAILS

Broken, loose, unresponsive, or inconsistent shoulder controls.

COMMON SIGNS

  • Trigger input does not register
  • Bumper feels loose or broken
  • Inputs activate inconsistently

CHARGING AND CONNECTIONS

VIEW DETAILS

Charging-port problems or unreliable wired connections.

COMMON SIGNS

  • Controller will not charge
  • Cable connection feels loose
  • Wired connection cuts in and out

BATTERY AND POWER

VIEW DETAILS

Short battery life, power interruptions, or failure to turn on.

COMMON SIGNS

  • Battery drains unusually fast
  • Controller shuts off during use
  • Controller will not power on

GENERAL WEAR

VIEW DETAILS

Several worn controls or performance problems across the controller.

COMMON SIGNS

  • Multiple controls feel worn
  • Performance has declined over time
  • Several smaller faults are present

CURRENTLY SUPPORTED

CONTROLLERS WE REPAIR

Mail in an eligible PlayStation, Xbox, or Nintendo controller for professional diagnosis and repair.

PLAYSTATION

VIEW CONTROLLERS

Repair service for current and previous generation PlayStation controllers.

SUPPORTED MODELS

  • PS5 DualSense
  • PS4 DualShock 4

XBOX

VIEW CONTROLLERS

Repair service for Xbox Series X/S and Xbox One controllers.

SUPPORTED MODELS

  • Xbox Series X/S Controller
  • Xbox One Controller

NINTENDO

VIEW CONTROLLERS

Repair service for Switch Pro controllers and individual or paired Joy-Cons, including Joy-Con 2.

SUPPORTED MODELS

  • Nintendo Switch 2 Joy-Con
  • Nintendo Switch Joy-Con
  • Nintendo Switch Pro Controller

EVERY REPAIR INCLUDES

TWO SEND IN OPTIONS

Choose Self Ship or add the optional Mail In Kit during repair setup.

RETURN SHIPPING INCLUDED

Tracked return shipping is included for addresses in the contiguous United States. Additional destination charges may apply.

INTERNAL AND EXTERIOR CLEANING

The controller is cleaned internally and externally before it is returned.

TESTED BEFORE RETURN

The repaired area and essential controller functions are checked before shipment.

SIMPLE AND FULLY TRACKED

HOW MAIL IN REPAIRS WORK

Select your controller and problem areas, review your matched repair tier, and send your controller for professional repair and testing.

Configure Your Repair

Select your controller and its problem areas. The builder matches your repair tier automatically. Review the price, choose any eligible upgrades and your mail-in method, then complete checkout.

Send Your Controller

Use your own secure packaging or add the optional Mail-In Kit with packaging and a prepaid inbound label.

We Repair and Test

We inspect the controller, complete the approved repair, clean the internals and exterior, calibrate where needed, and check essential functions before return.

Receive it Ready to Play

We pack the controller securely and return it with tracking.

CHOOSE HOW TO SEND YOUR CONTROLLER

SELF SHIP

Use your own secure packaging and preferred carrier. Write the order number clearly on the package.

MAIL IN KIT

Receive packaging, bubble wrap, and a prepaid inbound label for an easier send in process.

CLEAR PRICING BEFORE SERVICE

NO SURPRISE REPAIR CHARGES

Know how payment, added work, and unrepairable controller fees are handled before your controller reaches the bench.

AUTOMATIC TIER PRICING

The repair builder matches your tier to the problem areas you select. Review your configuration and price, then pay before sending the controller.

APPROVAL BEFORE ADDED WORK

If inspection shows that work outside the selected repair is needed, TechRevive will contact you for approval before completing any additional paid work.

DIAGNOSTIC BENCH FEE

If TechRevive determines that your controller cannot be serviced because of severe physical damage, liquid damage, or another condition that makes the selected service impractical, $25 of the upfront payment is retained as a nonrefundable diagnostic bench fee and the controller is returned.

SERVICE BACKED BY TECHREVIVE

30 DAY REPAIR WARRANTY

Your repair is covered for 30 days from delivery. Coverage applies to the original reported problem, the repair work performed by TechRevive, and any parts installed during the repair.

30

DAY REPAIR WARRANTY

WARRANTY EXCLUSIONS

Coverage does not include new or unrelated problems, new physical or liquid damage, misuse, accidental damage, normal cosmetic wear, a controller opened or modified after service, or problems involving components TechRevive did not repair or replace.

HOW TO REQUEST WARRANTY SERVICE

Contact TechRevive and receive approval before mailing a controller back. For an approved and valid claim, TechRevive provides shipping and first attempts repair, then an appropriate replacement if repair is not possible. If neither is practical, the qualifying repair charge is refunded.

REPAIR SERVICE QUESTIONS

FREQUENTLY ASKED QUESTIONS

Quick answers about turnaround, shipping, added work, warranty coverage, upgrades, and Joy-Con repairs.

HOW LONG WILL MY REPAIR TAKE

Bench turnaround begins after your controller arrives. Use the current turnaround shown at the top of this page; shipping time is additional. Complex repairs or parts availability can extend the service window.

HOW IS MY REPAIR TIER MATCHED

Select your controller and affected repair areas. One area matches Basic, two match Standard, and three or more match Full Tech Revival. Multiple symptoms in the same area count once; separate controls may count as separate repair areas. The builder updates your tier and price as you describe the problems.

HOW DO I SEND MY CONTROLLER

Choose Self Ship with your own packaging and inbound postage, or add a Mail-In Kit with packaging and a prepaid inbound label. Return shipping is included for the contiguous United States. See our shipping policy for other destinations and details.

WHAT HAPPENS IF ADDITIONAL WORK IS NEEDED

We contact you for approval before completing any paid work outside your selected repair.

WHAT HAPPENS IF MY CONTROLLER CANNOT BE SERVICED

If TechRevive determines that your controller cannot be serviced because of severe physical damage, liquid damage, or another condition that makes the selected service impractical, $25 of the upfront payment is retained as a nonrefundable diagnostic bench fee and the controller is returned.

DOES MY REPAIR INCLUDE A WARRANTY

Yes. Repair coverage lasts 30 days from delivery and applies to the reported problem, our repair work, and installed parts. Contact us for approval before returning a controller. See the repair warranty section for exclusions and the claim process, or read the full warranty terms.

CAN I ADD PERFORMANCE UPGRADES DURING A REPAIR

Yes. Eligible controllers can receive available performance upgrades during repair. Available options appear in the repair builder after you select your controller and problem areas. Review any added cost in your order summary before checkout.

CAN I SEND ONE OR BOTH JOY CONS

Select the problems on each Joy-Con in the repair builder. The summary automatically shows whether to send the left Joy-Con, right Joy-Con, or both. If both need repair, the higher side tier is used and the pair discount is applied. Only send both if both need repair.

READY TO REPAIR

GET YOUR CONTROLLER BACK IN THE GAME

Select your controller, describe its problem areas, and review your automatically matched repair tier before checkout.